Frequently Asked Questions (FAQ)

Executive Concierge Stockholm is your premier partner for bespoke luxury lifestyle management and unparalleled personal assistance. We specialize in elevating every aspect of your life, handling intricate details of travel, unique experiences, property management, exclusive access, and daily demands with utmost efficiency, discretion, and a proactive approach. We are here to save you time, enhance your experiences, and simplify your life.

Our services are designed for discerning individuals, busy executives, international clients, and high-net-worth families who value their time and seek exceptional, personalized support. Whether you're a local resident, a business traveler, a visitor to Stockholm or want to travel internationally. If you require a trusted partner to manage your complex needs and provide access to the extraordinary, our services are perfectly suited for you.

From the everyday to the extraordinary, our "can-do" attitude means we handle a vast spectrum of requests. This includes arranging luxury travel (private jets, yacht charters, chauffeur services), sourcing exclusive property rentals, securing VIP access to events, managing personal shopping, coordinating unique experiences, providing administrative support, and fulfilling bespoke requests.

Our service is designed for seamless interaction. Once you become a client, you'll have direct access to your dedicated concierge via phone, email, or secure messaging. Simply convey your request, and we'll spring into action, providing options, making arrangements, and keeping you updated every step of the way. It’s like having a highly efficient personal assistant available whenever you need.

We pride ourselves on our swift and efficient response times. For urgent matters, we aim for immediate acknowledgment and action. For less time-sensitive requests, we guarantee prompt communication and will provide a clear timeline for fulfilling your needs. Our proactive approach means we often anticipate your requirements, ensuring unparalleled efficiency.

While our roots and deep expertise are firmly in Stockholm and its beautiful archipelago, our network and capabilities extend globally. We seamlessly arrange luxury travel, secure exclusive properties, and manage complex logistics across Sweden and internationally, thanks to our vast network of trusted partners we are proud to say that we also operate our direct Nordic capitals Copenhagen, Helsinki and Oslo. Further on we also operate Paris, London, Milan, St Tropez, Berlin and New York.

Privacy and discretion are fundamental pillars of Executive Concierge Stockholm. We operate with the highest level of confidentiality and respect for your personal information. All communications and requests are handled with the utmost care, and our team adheres to strict protocols to safeguard your privacy at all times. Your trust is our most valued asset.

We offer flexible engagement models tailored to your preference. While we provide bespoke membership tiers for clients who require ongoing, comprehensive support and wish to benefit from priority access and preferential rates, we also welcome ad-hoc requests for specific services. We're here to accommodate your needs, however they best fit your lifestyle.

Our pricing is transparent and reflective of the unparalleled value and exclusivity we provide. For individual services, we typically offer a clear quote upfront based on the scope and complexity of your request. For ongoing support, our membership packages are structured to offer comprehensive access to our expertise. We will always discuss all costs clearly upfront.

Yes, absolutely! Our services extend to those you designate. Many of our clients entrust us with arranging travel, experiences, and daily needs for their families, executive teams, and valued colleagues. We ensure the same high standard of personalized service and discretion for everyone we assist under your guidance.

We thrive on challenges! Unusual or complex requests are precisely where Executive Concierge Stockholm shines. Our extensive network, resourceful team, and innovative problem-solving approach enable us to fulfill even the most unique and intricate demands. We see every challenge as an opportunity to deliver exceptional results and create unforgettable experiences for you.

Yes, absolutely! Securing reservations at Stockholm's most sought-after and exclusive restaurants, from Michelin-starred establishments to hidden culinary gems, is a service we expertly provide. Due to the significant time and specialized effort often required to secure these highly coveted tables, a service fee applies for this dedicated service.

Booking your premium chauffeur service is effortless. Simply contact our dedicated concierge team via phone or email. Share your itinerary, preferred vehicle type, and any specific requirements you may have. We will swiftly confirm your booking and ensure every detail is meticulously arranged for a smooth journey.

We offer a meticulously curated fleet of executive and luxury vehicles designed to meet every preference. Our selection includes elegant Premium Luxury sedans such as the Mercedes-Benz S-Class, BMW 7-Series. We also provide spacious luxury SUVs like BMW X5 and vans like the Mercedes-Benz V-Class. Each vehicle is chosen for its superior comfort, safety, and style.

Yes, absolutely! We specialize in providing chauffeur services for full days, multiple days, or even extended periods. Whether you require continuous transportation for business meetings, a private driver for a sightseeing tour, or a dedicated chauffeur for an entire week, we can arrange a bespoke package that perfectly aligns with your schedule and needs.

Certainly. While our primary focus is Stockholm and its surrounding areas, our chauffeurs are available for long-distance journeys throughout Sweden. We can provide comfortable and efficient intercity transfers, or plan extended tours to any destination within the country. Internationally we also run chauffeur services in Paris, London, Copenhagen etc. Just let us know your desired route, and we'll ensure a seamless experience.

Our transparent pricing typically includes your chosen luxury vehicle, the services of a professional, discreet chauffeur, fuel, and all standard tolls and parking fees. We also ensure our vehicles are equipped with amenities like Wi-Fi and complimentary refreshments to enhance your comfort.

Yes, many of our professional chauffeurs are proficient in multiple languages, including English. We understand the importance of clear communication, especially for our international clientele. Please let us know your language preference when booking, and we will do our utmost to assign a chauffeur who meets your needs.

Unlike standard taxi services or ride-sharing apps, Executive Concierge Stockholm offers a fully personalized and premium experience. Our chauffeurs are not merely drivers; they are highly trained professionals, dedicated to your comfort, discretion, and safety, operating a meticulously maintained fleet of luxury vehicles. We provide bespoke routes, integrated concierge support – meaning your chauffeur can coordinate with your wider itinerary – and a level of service far beyond ordinary transport, ensuring an unparalleled and memorable journey every time.

Yes. We understand the value of continuity and building a trusted relationship. We make every effort to accommodate requests for specific chauffeurs for recurring bookings, provided they are available. Please let us know your preference, and we will do our very best to arrange it for you.

Flexibility and responsiveness are key to our service. Our chauffeurs are equipped to monitor flight and train schedules for airport transfers, proactively adjusting for delays. Should your plans change unexpectedly, simply inform your chauffeur or our concierge team, and we will swiftly adapt your itinerary to ensure your transportation remains seamless and stress-free.

Absolutely. Your comfort extends to every detail. Our professional chauffeurs are always delighted to assist with your luggage, ensuring it is carefully handled and securely stored in the vehicle. You can relax knowing your belongings are in capable hands from curb to destination.

Yes, your family's safety is our priority. We can arrange for appropriate child seats or booster seats to be installed in your chosen vehicle, provided we receive your request in advance. Please specify the age and weight of your child when booking, and we will ensure the correct seating is prepared for their safe and comfortable journey.

Our network provides access to a diverse fleet, including light jets for quick regional travel, super-midsize and long-range jets for international flights, and luxury helicopters for scenic tours or fast transfers. We match the aircraft to your specific mission profile for optimal comfort and efficiency.

Booking your exclusive yacht charter with us is a seamless and personalized experience. Simply reach out to our dedicated concierge team via phone or email. Share your desired dates, number of guests, preferred type of yacht, and any specific preferences or occasion. We will then curate a tailored proposal, showcasing the perfect vessel and itinerary for your unforgettable adventure in the Stockholm Archipelago.

Our exclusive fleet comprises a hand-picked selection of luxury yachts designed to cater to every desire. We offer elegant motor yachts for swift and stylish cruising, sophisticated sailing yachts for a more serene experience, and larger superyachts perfect for grand events or extended journeys. Each vessel in our portfolio meets the highest standards of luxury, comfort, and safety.

Absolutely. All our yacht charters include a highly experienced, fully licensed captain and, for larger vessels, a professional crew. They are dedicated to ensuring your safety, comfort, and providing impeccable service throughout your journey. You can relax and fully immerse yourself in the experience while our expert team takes care of every detail.

Indeed! Customization is at the heart of our service. Your dedicated concierge will work closely with you to design a bespoke itinerary that perfectly matches your preferences. Whether you dream of exploring hidden coves, visiting specific islands, dining at a particular archipelago restaurant, or enjoying water sports, we will craft the ideal route for your unique yacht experience.

We offer a wide range of exquisite catering options to enhance your onboard experience. From gourmet multi-course meals prepared by a private chef to delightful canapés, light lunches, and premium beverage selections, everything can be tailored to your tastes and dietary requirements. Just let us know your culinary preferences, and we will arrange an unforgettable dining experience at sea.

For transparency and convenience, all necessary fuel costs for the agreed-upon itinerary and standard home port fees are typically included in your personalized charter quote. Any extraordinary routing requests or additional port fees at specific, extended destinations will be clearly communicated and detailed in your proposal. Our goal is to ensure a smooth and worry-free experience for you.

To secure your preferred yacht and desired dates, especially during peak season (typically May to September in Stockholm), we highly recommend booking as far in advance as possible, ideally 2-3 months. For larger events or specific dates, even more lead time is beneficial. However, we are always happy to accommodate last-minute requests whenever our fleet availability allows.

Absolutely! Our luxury yachts provide an unparalleled setting for exclusive events, corporate gatherings, product launches, or private celebrations. We can transform the vessel to suit your specific event needs, from intimate business meetings to glamorous parties. Our concierge team excels at coordinating all aspects, including catering, entertainment, and logistics, to ensure a truly memorable occasion.

Yes, for many of our larger and more luxuriously appointed yachts, overnight stays are a fantastic option. Experience the magic of the archipelago under the stars, waking up to breathtaking waterfront views. Our multi-day charters include comfortable cabins, private bathrooms, and all the amenities for an indulgent overnight experience. Please inquire about specific yachts that offer overnight accommodation.

Many of our yachts are equipped with a range of exciting water sports equipment to enhance your adventure! This can include stand-up paddleboards (SUPs), snorkeling gear, inflatable toys, and sometimes even jet skis, depending on the yacht. Please let us know your interest in water activities when booking, and we'll ensure your chosen vessel is ready for fun.

Your comfort and safety are our utmost priorities. In the event of unfavorable weather conditions, our experienced captains will, in consultation with you, suggest alternative routes or adjust the itinerary to ensure a pleasant and safe experience. If a charter must be canceled due to severe weather, we will work closely with you to reschedule or provide suitable alternatives.

Yes, absolutely. Our Arlanda VIP Service is available for both seamless departures and calm arrivals at Stockholm Arlanda Airport (ARN), ensuring a stress-free transition at every stage of your journey.

Indeed. Through our extensive international network, we arrange private jet charters with global reach, seamlessly connecting you to destinations worldwide. Our service is not limited to flights originating or ending in Sweden.

While we can often accommodate last-minute requests, we recommend booking as far in advance as possible (typically 1-4 weeks) to secure your preferred aircraft and ensure optimal pricing and availability, especially during peak seasons.

Our Arlanda VIP Service offers a comprehensive luxury airport experience. It includes meet & greet service, private security screening, discreet check-in, luggage handling, access to exclusive VIP lounges with refreshments and amenities, and direct tarmac transfers to/from your aircraft by luxury car.

Your safety is our paramount priority. We collaborate exclusively with private aviation operators who adhere to the highest international safety standards, hold all necessary certifications, and have impeccable safety records. Aircraft are rigorously maintained, and flight crews are highly experienced and fully certified.

Booking your luxury hotel stay is effortless. Simply contact our concierge team with your destination, dates, and preferences. We will leverage our network to secure your ideal hotel, handling all reservations and special requests to ensure a seamless experience.

We specialize in partnering up with, and book leading high-end hotels, iconic grand hotels, chic boutique hotels, and modern design hotels in Stockholm and major European cities. Our focus is always on properties that offer unparalleled service, luxury amenities, and unique experiences.

Yes. Through our established relationships and industry networks, we are often able to secure complimentary room upgrades, and exclusive VIP amenities for our clients that may not be available through standard online booking channels.

Our service extends throughout your stay. We remain your personal concierge, ready to assist with any needs within the hotel, coordinate local services like dining or transport, and provide ongoing support, ensuring every moment of your stay is flawless.

Unlike standard online booking sites, we offer a truly personalized, high-touch service. We provide expert curation, access to exclusive benefits, bespoke recommendations tailored to your preferences, and continuous personal support before and during your stay, ensuring a seamless luxury experience.

While we have deep expertise in Stockholm's luxury hotel landscape, our services extend globally. Through our extensive international network, we book luxury hotels and exclusive accommodations in major European cities and other prime destinations worldwide, ensuring consistent quality wherever you travel.

Executive Concierge Stockholm offers an exquisite range of luxury properties, meticulously curated to meet the highest standards. Our portfolio includes elegant city apartments, magnificent penthouses, exclusive private villas, grand mansions, historic castles, and cozy yet luxurious winter chalets. Each property is hand-picked for its unique charm, premium amenities, and prime location in Stockholm and across Sweden.

Absolutely! We cater to both short-term stays, perfect for an indulgent weekend getaway or a special event, as well as long-term rentals for those seeking an extended luxurious residence. Our flexible terms are designed to accommodate your specific needs and timeline.

Beyond the property itself, your rental includes dedicated support from our concierge team, ensuring a seamless stay. This typically covers professional cleaning before arrival, essential utilities, and access to our concierge assistance for any needs that arise during your stay. Specific inclusions may vary by property, and we'll detail everything clearly in your personalized proposal.

Yes, absolutely! Our core mission is to elevate your experience. You can seamlessly request a wide array of additional concierge services, including private chef arrangements, daily housekeeping, personal shopping, private chauffeur services, yacht charters, event planning, and much more. Simply let us know your desires, and we'll make it happen.

Our booking process is designed to be effortlessly personalized. Simply contact us with your desired dates, preferred location, number of guests, and any specific requirements. We will then curate a selection of properties tailored just for you and provide a detailed, transparent proposal. Once you've made your choice, we guide you through each step to ensure a smooth and secure booking.

Yes, indeed. All properties within our portfolio are exquisitely furnished and fully equipped with high-end amenities to ensure immediate comfort and convenience. This includes all the essentials for a sophisticated living experience. You'll truly feel at home from the moment you arrive.

Our cancellation policy is designed to be fair and transparent, varying slightly depending on the specific property and booking terms. All details will be clearly outlined in your personalized rental agreement. We encourage open communication and are always happy to discuss your specific situation.

We understand that pets are cherished family members. While many of our properties are pet-friendly, specific policies vary by individual property owner and may require prior approval or a small additional fee. Please inform us about your furry companion when making your inquiry, and we will gladly find the perfect accommodation for all members of your family.

We strive for a seamless and convenient experience. For check-in, your dedicated concierge or a representative will either personally greet you at the property or provide clear, easy-to-follow instructions for self-check-in. For check-out, we provide simple guidelines to ensure a smooth departure. Our team is always available to assist should you need any support.

Our portfolio spans the most prestigious areas of Stockholm, including Östermalm, Djurgården, Gamla Stan, and the beautiful Stockholm Archipelago. Beyond the capital, we offer exclusive villas, mansions, castles, and winter chalets in prime locations across Sweden, such as scenic coastal regions, serene countryside, and renowned ski resorts. We are dedicated to finding your ideal property, wherever your desires may lead you in Sweden.

Absolutely! Some of our grand mansions and magnificent castles are perfectly suited for hosting exclusive events, luxurious parties, or corporate gatherings. These properties offer unparalleled space, exquisite ambiance, and ample facilities to make any occasion truly spectacular. Our event planning team can also assist with all arrangements, from catering to entertainment.

Yes, we have spacious and luxurious properties ideal for larger groups. Our portfolio includes expansive villas, grand country estates, and magnificent mansions designed to comfortably accommodate 20 or more people, perfect for family reunions, retreats, or large-scale celebrations. Just let us know your group size, and we'll present suitable options.

Indeed! For those who desire the ultimate relaxation and leisure, we have a selection of luxury villas and houses that feature stunning private pools. These properties are highly sought after, especially during the warmer months, offering an exclusive oasis for enjoyment. Please specify this preference in your inquiry, and we'll highlight suitable options.

Yes, we do! Embrace the enchanting Swedish winter in unparalleled luxury. Our exclusive collection includes charming and opulent winter chalets located in or near Sweden's premier ski resorts and picturesque mountain regions. These are perfect for unforgettable ski holidays, cozy festive retreats, or serene winter escapes amidst breathtaking snowy landscapes. We can also assist with arranging ski passes, equipment rentals, and private instructors.

Planning your private dining experience is effortless. Simply contact our team with your desired date, number of guests, preferred cuisine, and any specific ambiance or location requests. We will meticulously craft a bespoke proposal, securing top chefs, unique venues, and exquisite menus tailored just for you.

Yes, absolutely. We specialize in securing coveted reservations at Stockholm's most sought-after fine dining restaurants, including Michelin-starred establishments and vibrant, up-and-coming venues. Our network often grants access to tables that may seem otherwise inaccessible.

Yes, we do. Elevate your private gatherings by having a world-class private chef prepare and serve an exquisite, tailor-made meal right in the comfort and privacy of your luxury property rental or chosen event venue. We manage all culinary details.

We curate unique drink experiences, including access to exclusive cocktail bars, private wine cellars, and sommelier-led tastings of Champagne, Bordeaux, Burgundy, Tuscany, and other renowned spirits. We can arrange bespoke tasting journeys based on your specific preferences.

Absolutely. We understand the importance of catering to all dietary needs and restrictions. When planning your private dining experience or restaurant reservations, simply inform us of any requirements, and our chefs and restaurant partners will meticulously ensure your preferences are met without compromising on the culinary excellence.

Planning your bespoke activities is seamless. Contact our team with your interests, desired dates, and any specific ideas. Our experts will then curate a personalized itinerary, leveraging our local knowledge and network to design unique experiences tailored precisely to your passions.

We offer a wide range of private guided tours in Stockholm. These include classical tours of iconic landmarks, themed guidings focusing on art, architecture, or history, and explorations of hidden gems. Tours can be conducted on foot, by bike, or with a private car and chauffeur, extending to cultural excursions outside the city.

Yes, absolutely. Our professional therapists offer a full suite of luxury wellness and beauty treatments, including massage, facial treatments, manicures, pedicures, and hair & make-up services. These can be conveniently arranged at your hotel suite or in the comfort of your private residence, transforming your space into a personal spa.

Yes, our expert personal shoppers provide bespoke retail therapy experiences. They curate personalized itineraries, granting you exclusive access to high-end boutiques, flagship brand stores, and specialized shops for watches, jewelry, or unique Swedish design.

We organize exclusive wine and spirits tastings led by engaging sommeliers, featuring selections from renowned regions like Champagne, Bordeaux, Burgundy, and Tuscany. These intimate experiences are often held in evocative settings, such as historic cellar vaults in Old Town.

Yes, absolutely. For your events or special occasions, we can arrange a world-class private chef to craft and prepare bespoke menus at your home or chosen venue. This transforms your event into a unique culinary performance, designed around your vision.

Accessing private medical services is straightforward. Contact Executive Concierge Stockholm with your needs, and we will swiftly connect you with licensed Doctors and Nurses ready to assist. We prioritize your well-being and discretion.

We facilitate a range of private medical assistance, from urgent needs and emergencies to regular check-ups and medical consultations. Our services include arranging medical prescriptions and assisting with necessary travel certificates.

Yes, for your convenience, we can arrange for medical prescriptions from licensed doctors and assist with obtaining essential medical travel certificates as required for your journey or specific needs.